OUR HOME REAL ESTATE, Maple Grove, MN
Broker and Owner. 2006-Present
-Started Our Home Real Estate Company in 2006.
-Developed infrastructure and systems for a new Real Estate Company.
-Researched and Developed the OurHome4You website, web hosting, linking and design.
-In charge of hiring and training new agents and responsible for their Real Estate actions.
-In charge of the Processing of Payroll and Tax’s for 1099, w2 and w4 employees.
-Responsible for full scale marketing & advertising campaigns for clients and Our Home.
-Developed a client management system for a Real Estate company and its new agents
COLDWELL BANKER BURNET, Maple Grove, MN.
Real Estate Agent. 2003-2006
-Contracted to sell and buy Real Estate for clients with Broker.
-Write and negotiate legal contracts for clients and their Real Estate transactions.
-Give clients options and help them understand Real Estate procedures and processes.
-Develop networking channel and client management database for producing clients.
ABRAHAM TECHNICAL (Abetech), Maple Grove, MN.
Wireless Technician Supervisor. 2001-2007
-Worked with sales team to bring new clients such as Mervyns, Super Value, Cub, Schwans, Medtronics, Anderson windows and many others. Increased shop revenue from 250,000 to 5.8million and the Profit from 120,000 to 1.8 million in five years.
-Responsible for service center operations, technician time, turn time, quality control, including parts inventory management, ordering service center test equipment, tools, supplies and making sure things run smoothly and increasing profits where possible.
-Responsible for interviewing and hiring of bench technicians and support staff.
-Responsible for service center training for clients and new technicians.
-Learns new technology and products quickly and easily; Possesses natural ability to determine how things work, function and a way to repair them quick and cost effectively.
-Responsible for the repair of VeriFone, Symbol, Telxon, Intermec, Psc, Percon, Glacier, Magtek, AML, Zebra, Datamax, and numerous wireless data transaction terminals.
SYMBOL TECHNOLOGIES (Formerly Telxon), Minnetonka, MN.
Customer Service Supervisor. 1998-2001
-Handles customer service issues as a team leader.
-Trains new technicians and oversees temporary employees. Mentors team and takes charge of a group in Managers stead when needs dictate.
-Responsible for repair of hand-held computers, printers, lasers, RF equipment. Adept at ensuring quality control.
IVI CHECKMATE ( Formerly IVI, Soricon, Checkmate), Minneapolis, MN.
Depot Manager. 1994-1998
-In charge of onsite repair depot for optical/magnetic check readers. Major customers included Target, Dayton’s, Mervyns, Albertson’s. Responsible for schematic reading, trouble shooting, repair of units, turn time and Telxon quality control standards.
-Interviewed, hired and trained new technicians and support staff; in charge of performance reviews for bench technician Team and staff, in a timely manner.
-Played major role in relocation of service center, Performed supervision of move, procured trucks, packed and loaded equipment, set up and installed new location. Successfully organized and worked in temporary quarters.
TELXON, Minnetonka, MN. Customer Service Engineer. 1992-1994
-Responsible for repair board level repair of hand-held computers, printers, lasers, radio units. Skillful at building equipment for diagnostic testing. Trained and supervised bench technicians.
NATIONAL EDUCATION CENTER, BROWN INSTITUTE, Mpls, Tutor 1990
-Tutored students in basic electronics such as analog/digital and math such as trigonometry. Repaired equipment and documented technical projects such as calibrating equipment.
WINNETKA AMOCO, New Hope, MN. Service Attendant. 1987-1991
-Responsible for repairing automobiles, such as alternators, starters; performed maintenance on vehicles, such as an oil changes; towed stranded vehicles. Provided customer service such as explanation of technical issues or billing. Responsible for book keeping and banking.
Education:
National Education Center, Brown Institute, Minneapolis, MN. 1989-1991
-Associate of Arts Degree, Electronics Technology
-Certified Electronics Technician (CET), Associate Level
Northwestern Electronics Institute, Columbia Heights, MN 1986-1987
Jackson Vocational School, Carpentry Studies, Jackson, MN 1985-1986
Military Experience
Minnesota National Guard, Jackson, MN. 1986-1994
Sergeant, Chief Computer-Responsible for entering data, running programs for Howitzer fire control system, and instruction of others. Honorable discharge. Preliminary Leadership Developmental Course, Ashland, Nebraska. -Awarded Army Achievement Medal.